Privacy Policy

Client Privacy Protection
Together Production Creative Group Incorporated recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us.

Information Collected: All data is processed and stored in Vancouver, Canada. The information that we collect from you helps us to continually personalize and improve upon your Together Production Creative Group Incorporated experience. You have the option not to provide certain information, however, withholding information may prevent you from being able to take full advantage of some of our unique web site features. This section of our privacy policy applies to all information collected by or submitted to Together Production Creative Group Inc. When you visit our site, we automatically collect some data about you including your IP address. Your IP address is used for Together Production Creative Group Incorporated internal use only and helps us diagnose problems with our server and administer our web site. We also automatically track certain information about your activities on our web site. If you are a registered Together Production Creative Group Incorporated customer, we link this automatically-collected data to your personally identifiable information. We use this information to do internal research on your interests and to help us better understand and serve you. This information may include click stream data and what browser you are using. We also store certain types of information when you interact with us on our web site. For example, we use "cookies" and can obtain certain information from your web browser. By transferring these alphanumeric identifiers or “cookies” that your browser creates at our request in an approved and standardized place on your computer, Together Production Creative Group Incorporated assigns you a unique customer code and records information about your activity on our site. When you visit or return to our site, we read the cookie to identify you as one of our customers and help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. The cookie does not retain your billing information, nor does it save any of your personally identifiable information in an explicit fashion. Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our site, including our Shopping Cart, will not work properly. This privacy statement covers the use of cookies by Together Production Creative Group Incorporated only and does not cover the use of cookies by any advertisers. We use third-party advertising companies to serve ads on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. Together Production Creative Group Incorporated has no access to or control over these cookies. By using these Action Tags Together Production Creative Group Incorporated does not gain access to any of your information collected by these advertisers nor does it share any of your personally identifiable information such as your name, telephone number or address with these companies unless the advertiser or Together Production Creative Group Incorporated otherwise notifies you.

Together Production Creative Group Incorporated occasionally enters into cooperative marketing arrangements with independent companies. Under these cooperative marketing arrangements, our site may display the name and/or brand(s) of the independent company. Personally identifiable information that you supply to us while you are on our site, whether or not our site displays a name or brand of another company, will be handled in accordance with this Together Production Creative Group Incorporated Privacy Policy and will not be shared with the cooperative marketing company unless Together Production Creative Group Incorporated otherwise notifies you.

Use of Information: To carry out certain business functions, such as order fulfillment or e-mail delivery, we sometimes hire other companies to perform these functions on our behalf. These companies have access to the information needed to perform their functions, but are required to keep it secure and confidential and not use it for any other purpose than completing their contractual requirements to Together Production Creative Group Inc. As a part of the normal process of completing your purchase, Together Production Creative Group Incorporated may provide your personal data to a third party payment processor, such as Bibit B.V., depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your credit card or financial institution may show the name of a third party payment processor, such as Bibit B.V., instead of or in addition to the Together Production Creative Group Incorporated name. Any credit card or similar payment information you submit is used in billing for the specific transaction in which the information was submitted unless otherwise disclosed. Payment information is stored for a time on our secure servers to allow the processing of refunds or to respond to customer inquiries. Immediately after the completion of your Together Production Creative Group Incorporated online transaction, you may be presented with an opportunity to purchase third party products or services that we believe may be of interest to you. These products and services are offered by, and would be supplied by, independent companies not owned or operated by Together Production Creative Group Incorporated If you select one of the presented offers, you will be redirected to the site of the third party. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party. We will not provide your credit card or other payment details to a third party in connection with one of these offers unless you indicate to us that we are authorized to do so. When you sign up for an account or volunteer information to Together Production Creative Group Incorporated, we require your name and e-mail address. Your e-mail address allows us to contact you with confirmation of your account opening, order confirmations and updates and with your permission, for marketing purposes. When placing an order Together Production Creative Group Incorporated may also request your shipping address, telephone number, or other demographic information. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient.

From time-to-time Together Production Creative Group Incorporated may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Together Production Creative Group Incorporated may use aggregate, non-personally identifying information for purposes that we deem necessary. For instance, we will use this non-identifying and aggregate information to better design our web site and to share with advertisers for marketing and promotional purposes. However, in these instances we do not disclose anything that could be used to identify you. We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described herein without providing you an opportunity to opt-out of such operations. Together Production Creative Group Incorporated may occasionally make your name, telephone number and / or mailing address available to carefully selected, reputable third-party organizations whose products we think might interest you for the sole purpose of marketing their products or services to you. You can, however, have your name put on our do-not-share list by writing to us at the below address. Please provide us with your exact name, mailing address and telephone number(s). We will be sure your name is removed from the list we share with other organizations. It is possible that in the future Together Production Creative Group Incorporated or its assets may be acquired by another company. It is also possible that Together Production Creative Group Incorporated may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information may be transferred to the new business entity as one of Together Production Creative Group Incorporated’s assets. In such an event, we will update this policy to notify you of such change in ownership or control of your personal information. Together Production Creative Group Incorporated reserves the right to disclose account and personal information when we believe such disclosure is appropriate to comply with the law, to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Together Production Creative Group Incorporated or others.

How to manage your account: If you do not wish for your e-mail address or name to be shared with other organizations or you do not wish to receive e-mail from Together Production Creative Group Incorporated not pertaining to your orders or account, simply indicate this preference in your account during registration by removing the check mark next to the type of communication you wish not to receive. If you wish to change your name, e-mail address, password, or e-mail preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by e-mailing or calling Customer Service or writing to:

Attention: Customer Service
Together Production Creative Group Incorporated.
#500-280 Nelson Street
Vancouver, BC V6B 2E2
CANADA


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How to opt-out: If you do not wish for your e-mail address or name to be shared with other organizations or you do not wish to receive e-mail from Together Production Creative Group Incorporated not pertaining to your orders or account simply indicate this preference in your account either during registration or by updating your preferences in "My Account" and removing the check mark next to the type of communication you wish not to receive. You may also request to be added to one or more of our suppression lists, Do Not Call, Do Not Mail and / or Do Not Share, by writing to the address below and indicating your preferences. Please be sure to provide your exact name, mailing address and telephone number(s) and to include all restrictions that you wish to apply. You may request deletion of your Together Production Creative Group Incorporated account by contacting Customer Service at info@togetherproduction.com or by writing to the address below and indicating your preference. Please note that some information may possibly remain in our archived records after your account has been deleted

Attention: Together Production Creative Group Incorporated.
#500-280 Nelson Street
Vancouver, BC V6B 2E2
CANADA


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Secure Encryption
We use Secure Socket Layer (SSL) technology, which is supported by the vast majority of modern Internet browsers. SSL works best when you are using the latest 128-bit encryption versions of either Microsoft Internet Explorer or Netscape Navigator.SSL technology represents the highest level of security available on the Internet. It automatically encrypts information traveling over the Internet, verifies the identity of the transacting servers through certificates and digital signatures, and confirms that the integrity of message content is maintained throughout transmission. Together Production Creative Group Incorporated's minimum requirement for transactions is the standard 40-bit or 56-bit encryption supported by the Internet Explorer 5.0 browser. If you are not using this browser, please refer to your browser's documentation for information on its security features.

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Password Protection
At Together Production Creative Group Incorporated, your sensitive information is password protected, adding to the level of security offered by SSL technology. (See Secure Encryption for more information). When you establish an account at Together Production Creative Group Incorporated, you choose a unique password for your account. You may change the password as often as you wish by going to My Account and selecting "Account Update".

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Problems Signing In
To ensure protection of your confidential information, we have carefully designed a process to assist you when you have trouble signing in. In most cases, problems signing in result from the submission of an unrecognized e-mail address and/or password. If you are having trouble signing in to our site now, please contact info@togetherproduction.com.

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Order Confirmation
Together Production Creative Group Incorporated sends you an e-mail notice confirming acceptance of each order you place. If you receive a confirmation for an order you did not place, please e-mail us immediately at info@togetherproduction.com.

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